[Graham]

Sadly we have hit another blocked exit from DPD. Having managed to get from the Customer service to the Complaints department, there is still an impasse in getting Depot to actually send the parcel from the DPD (Lost Property Office) to the delivery address. And I have been refused permission to be able to collect myself.

So we are still waiting...which is now 22 days since I placed the "next day" delivery service order.