[Kevan]

I spent ages phoning all the 'help' numbers on DPD website and going nowhere but back to the beginning, those I spoke to couldn't understand properly what the problem is "you need to go on dpdlocal-online"...yeah and end up back here again repeating the process.

I've been onto the local DPD agents this evening after work (thankfully they're open 'til 6pm), there's been a tracking label faux pas by someone or other - but the tracking 'on the box' is correctly registered to be delivered to Burnley and the helpful lady I spoke to (who's first language is English) will get on the case in the morning.