Posts: 3
Threads: 1
Likes Received: 2 in 1 posts
Likes Given: 0
Joined: Jan 2022
Hi all,
I have bought a UR30 license but have not received any license code. Have contacted the support via mail but no reply.
Any suggestions or is the money lost in space??
•
Posts: 2,347
Threads: 105
Likes Received: 2,423 in 1,141 posts
Likes Given: 7,707
Joined: Mar 2019
Location Farlington, North Yorkshire, UK
Hi cleo.
Have you checked your spam/junk folders?
•
Posts: 1,738
Threads: 256
Likes Received: 1,592 in 809 posts
Likes Given: 1,841
Joined: Apr 2019
Location Edinburgh, Scotland
I think that my licence email went in to Spam (IIRC).
Leo
Forum Precepts: Don't hijack or divert topics - create a new one. Don't feed the Troll. http://www.scuderiaturini.com
•
Posts: 3
Threads: 1
Likes Received: 2 in 1 posts
Likes Given: 0
Joined: Jan 2022
Yes, spam folder checked! No mail
(This post was last modified: 9th-Jan-22, 05:11 PM by
cleo.)
•
Posts: 3
Threads: 1
Likes Received: 2 in 1 posts
Likes Given: 0
Joined: Jan 2022
Posts: 2,347
Threads: 105
Likes Received: 2,423 in 1,141 posts
Likes Given: 7,707
Joined: Mar 2019
Location Farlington, North Yorkshire, UK
That's great.
I was just about to say that Pierrick, who runs UR is not the sort of person to rip people off, so whatever the problem was, I'm sure it wasn't intentional.
Glad you got it sorted.
•