[tjpower]

so I got on to Darren and he explained that the dispatch system crashed and failed to send out the usual emails.

All Stock paid for has been shipped, not sure until Delivery what was in or out of Stock.

Thanks for your responses guys, VMA

[Savage GT]

I've been caught out by that 'stock error' feature before. Unfortunately, just because the drop down menu allows you to put 20 items in your basket, it doesn't necessarily mean they have 20 in stock...

Indeed, I have pointed this out to Darren a good while back.
You can add 99 of everything and it wont say not enough stock, but obviously its not something that worried him it would appear, as he never sorted it.

[autoavia]

No stock system is perfect. It is possible that the website showed one of something in stock and it got sold in the shop after the website order was placed but before the order was picked.
I know some shops have scanners at the till which automatically deduct stock as it is sold but not everyone can afford that technology and I have known shops where shop purchases were deducted from stock held at the end of each day.

 The other common reason for similar stock errors is that someone is picking a mail order and finds a stock item which is faulty so they pick another to replace it but the faulty item doesn't get deducted from the stock total.

 I also know of one local shop where shop sales were invoiced manually through the computer system at point of sale. Occasionally stock had been input into the computer under two reference numbers, often where the manufacturer had changed a ref number at some point. If the staff member found the now disused ref number which was showing nil stock they simply increased the stock on the computer to allow them to generate the invoice for the customer who was standing waiting at the counter which is fine but then the stock is still showing as available under the new ref number so the stock levels go haywire.  

 Computer controlled stock systems are far from perfect because somewhere along the line there is always room for human error.

[Mr.M]

I ordered three cars on Sunday night, and they arrived while I was out working yesterday. Usual great service from Darren.

[CMOTD]

The mystery continues - over a month since shutdown sale and still no sign of any restocks. They have virtually nothing available in slots or trains. Does anybody know what is going on?

[Kevan]

Ideally Darren needs to send an official message rather than someone posting chinese whispers.

[BAracer]

I emailed Darren about a month ago, but have not received a reply.

Suppose I could try ringing him...

[DPJ]

Has anyone heard any news about the operations?

I have a pre-order for the Teamslot Zakspeed Ford Escort that I'm hoping to get someday...

[BAracer]

I bought some bits off them a few weeks ago. No drama.

I saw that they have the slot.it Pironi Ferrari on pre-order, so it will be interesting to see if they restock slot cars.

[CMOTD]

The saga has finally come to an end with this announcement. LINK