[OXO cube]

hi Leo 

yes power pack and controller are present
tbh , i think i have tried every combination of the plugs in and out hehehe
it seems the power connection plug must be inserted into the start ramp box in a very particular way to energize the box properly
it obviously inserts only one way into the socket 
but i have not yet figured out the correct way ( slightly , up down left right hard soft fast slow .... or a combination of any or all hehehe ) 
so it is very much trial and error ... ohh and patience ... insert , remove ( many times ) at different angles / speeds until i get the correct panel illumination 
hope this explains my issue correctly 

kev