[CMOTD]

Figure this one out if you can. I am on a fixed tariff with EDF, payment by monthly direct debit, expiring in September. Did my meter readings last week and the bill said I was in credit so they have refunded £62. So far so good. Then had an email from them saying I am not paying enough to be on a zero balance in September so they are going to increase the debit by £10 a month! Errrr........... couldn't they have left it as it was, used the credit balance and refunded later or is that too simple for them?