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Carrera GoPlus Issue: Car running by itself on blue track

Hello everyone,
This is my first interaction here so bear with me.
I have a Carrera GoPlus track. I have just upgraded it actually from Carrera Go to Go Plus. I have even bought the wireless controllers from Amazon last week, when me and my son decided we want to play again with this.
So, my issue is that the car from the blue lane is going by itself on the track, as soon as I put it there. I have programned the wireless remote like the manual says, I have downloaded the Carrera app for more fun and I have paired the phone with the track, but the car is still going at full speed by itself on the blue lane. The red lane works perfectly well. Do you have any suggestions?

Thanks so much for your help!
Take care!

Same problem here... Can't get it fixed. I tried a lot of things.

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